Terms of service

Welcome to NessMess. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

1. Account Terms

You agree to provide accurate, complete, and current information when creating an account or placing an order.
You are responsible for maintaining the confidentiality of your account details.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if any information provided is found to be false or misleading.

2. Pricing and Payment

All prices listed on our website are in INR (₹) and are subject to change without prior notice.
We accept payments through secure third-party payment gateways.
Full payment must be received before order processing, unless Cash on Delivery (COD) is available.
In case of pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and details are accurate.
However, we do not guarantee that product descriptions or other content are error-free, complete, or current.
Slight variations in color, size, or appearance may occur due to screen settings or manufacturing differences.

4. Order Acceptance

Placing an order does not guarantee acceptance.
We reserve the right to accept or reject any order for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.
If your order is canceled after payment, a full refund will be processed.

5. Shipping and Delivery

Orders are processed within 5 business days.
Delivery timelines may vary based on your location and external factors.
While we aim to deliver within the estimated time, delays due to logistics partners or unforeseen circumstances may occur.
Once an order is shipped, we are not responsible for delays caused by courier services.

6. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.
Products must be returned in unused, original condition with packaging intact.
Only store credits (no monetary refunds) will be issued, and these will be processed within a reasonable timeframe after inspection of returned products.

7. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate any applicable laws or regulations
To infringe upon our intellectual property rights
To transmit harmful code, viruses, or malicious software
To engage in fraudulent or misleading activities

8. Limitation of Liability

NessMess shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our liability, in any case, shall not exceed the amount paid by you for the purchased product.
We do not guarantee uninterrupted or error-free access to our website.

9. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or related to the use of this website shall be subject to the exclusive jurisdiction of the courts located in Panipat,Haryana.